Flange Bolt Torque Calculator Privacy Policy

Last updated: 28 November 2025

Hynds Pipe Systems Limited (referred to in this Privacy Policy as Hynds, we, our or us) is committed to managing the personal information we hold about users of our Flange Bolt Torque Calculator (FBTC). This policy outlines how we collect and handle personal information in relation to your use of the FBTC.

We may change this Privacy Policy from time to time, providing reasonable notice prior to changes taking effect, including by posting an updated Privacy Policy on our website.

This Privacy Policy explains the following in relation to your use of the FBTC:

  • what personal information we collect;
  • how we collect personal information;
  • how we use and disclose your personal information;
  • how you can access/correct your personal information;
  • who you can contact for further information.

What personal information do we collect?

When you use the FBTC we may collect:

  • your name and contact details (e.g. email addresses, phone numbers, company names);
  • your location (region);
  • information related to the use of the FBTC, such as calculations, inputs, and preferences; and
  • any additional information you provide when using the FBTC or when engaging with us in relation to the FBTC and/or the outputs from the FBTC.

If you do not provide all of the personal information we may request of you in relation to your use of the FBTC, this may impact on your ability to fully utilise the FBTC and our ability to provide you with information or services related to the FBTC and/or your requirements in relation to our products and services.

How Does Hynds Collect Personal Information?

We collect personal information in the following ways:

  • directly from you when you use the FBTC or when you contact us to make enquiries about our products and services, the FBTC or the calculations produced by the FBTC or when you otherwise contact us for any reason;
  • indirectly through information that may be provided to us by third parties; and
  • from cookies and similar technologies used to analyse how you use the FBTC and improve the service.

How we may use and disclose your personal information?

We may use and disclose your personal information for the following purposes:

  • to provide, maintain, and improve the FBTC service;
  • to communicate with you regarding the FBTC, including to follow-up with you on calculations and outputs generated by the FBTC .
  • to respond to your enquiries about our products and services;
  • to provide you with our products and services; and
  • to comply with legal obligations.

How can you access and correct your personal information?

We strive to ensure the accuracy and completeness of personal information we hold. You can request access to and/or the updating or correction of your personal information held by us by getting in touch with our Privacy Officer at privacy@hynds.co.nz or on 0800 937 473. We may require you to verify your identity and specify the information required. A fee may be charged for access when reasonable, and we will inform you of any likely cost in advance.

 

Address Details

Our contact address is:

Hynds Support Centre (Head Office)
25 Arwen Place, East Tamaki
PO Box 58 142
Botany, Auckland 2163
New Zealand

 

Updates to This Policy

This Policy will be reviewed periodically to account for new laws and regulations, technological changes, operational updates, and changes in the business environment. The most current version of this Policy is available at hynds.co.nz.